Microsoft New Commerce Experience for seat-based offers are here

Act now and save 5% on annual term versus current legacy pricing

• Annual Term promotion. This promotion gives a 5% discount off the CSP pricelist. The promotion will be applied the original purchase and any seats added to the subscription during the following 12 months. The discount will be applied to both annual payment and monthly payment options. The promotion is available for orders placed from January 10, 2022 through March 31, 2022. Microsoft may choose to extend the promotion.
• Monthly Term Promotion. For customers, who will desire the flexibility of monthly term, Microsoft will apply a promotion of 16,7% to the new monthly term pricing from January 10, 2022 through June 30, 2022. By doing so, customers will not see the new higher price point until July 2022. However, customers on monthly term will see a price increase on some Office 365 and Microsoft 365 products from March 1st, 2022.

These promotions apply to all new commerce commercial offers except Windows 365 and to subscriptions of up to 2,400 seats. Subscriptions ordered during the promo period will renew after June 30, 2022 at the price in effect at the time of each renewal.

At this time, no promotions are announced for the three-year term offers.

What do you need to consider?

• Make sure, you have read and understood the changes to the CSP program and the important milestones in the timeline. And make sure to check in again for any future updates or changes to be announced.
• Make a plan to engage with your existing customers and build the plan to move from legacy CSP to the New Commerce Experience. You will be able to renew in legacy CSP until June 30, 2022. But after July 1, 2022, any subscription still active in legacy CSP, will expire at the annual anniversary date, if you are not taking any action to move the subscription to the new commerce experience.
• Will your customer prefer the best possible price on annual term commitment, or the new monthly term with more flexibility at 20% higher price? Or a mix of those?
• The program update will have impact on commercial terms, margins and incentives calculations. Will this impact terms and conditions in your customer agreements, and do you need to make any change?
• Review the risk. With Annual Term, you can still choose to divide the bill into monthly payments. But you will be financial liable for the full term even your customer stop payments or files bankruptcy. Do you want to take the financial risk? We do know many partners will choose to offer only upfront payment for the full annual term.
• Review your operational processes. The program update include changes in billing and cancellation policies, logic and dates. How will this impact your operational workflows, billing and established automation?
• Are your staff ready for the change? Make sure, your commercial sales agents are aware of the new capabilities and change in policies, and are ready to engage and advice your customers.
• Review your policies and processes for renewals with New Commerce. TD SYNNEX make it easy for you to see and manage upcoming renewals in your new Renewal Dashboard in StreamOne Cloud Marketplace, and you are able to schedule any changes for renewals at anniversary date.
• Be fast and agile. As Microsoft has announced a price increase on some Office 365 and Microsoft 365 products from March 1, 2022, right now is an appealing opportunity to engage with your customers and lock the current pricing, and postpone the price increase for 12 months. Combined with the 5% promotion on annual term offers, this is a good incentive for your customer to move to New Commerce, and can turn a difficult conversation into a positive outcome.
• Use the opportunity to right-size your customers licensing and add on your own support and services. This is a good opportunity to discuss security needs, and upsell to Microsoft 365 Business Premium and Microsoft 365 E plans.
• Get it done. You will have the option to renew subscriptions in the original CSP experience until June 2022, and can delay the enforcement of New Commerce until June 2023. But you will loose any incentives from January 1, 2023, and will need to maintain multiple billing logics and invoices. The pain will not disappear by waiting; get it done.
• Maximize your incentives. Are you Silver or Gold Partner? Consider annual term with the annual payment option. Not only will this remove the financial risk of monthly payments; you will also maximize your incentives payments. We know the incentives rates will remain as current until October 2022, but most likely we will see changes coming then. Also note; currently the incentives in New Commerce is paid as 100% rebate.
• Make sure, you did enroll to the new Microsoft MCI incentive program in your Microsoft partner portal to be eligible for Microsoft incentives in New Commerce.

All the way; TD SYNNEX is ready to support you.

• TD SYNNEX Sales Teams, Solution Experts and License Desk are ready to support you find the best solution for your customers and help you upgrade from legacy CSP to the New Commerce Experience.
• StreamOne Cloud Marketplace is ready and support the new commerce offers and logic. This include a new purchase experience making it easy for you to find the right product, making product upgrades and schedule renewals. We are also introducing a new Renewal Dashboard, so you can easy manage future renewals.
• To learn all the operational details of Microsoft New Commerce, please see our recorded webinars. We are going through all the details one by one. Everything you need to know to success with the new commerce experience.
• As Microsoft will continue to add new features and capabilities to New Commerce, please sign up for our newsletter “CSP Insider”.